The three options
Most partners reach this question for one of two reasons. Either the existing arrangement has broken, because someone left or deadlines slipped, or the firm has grown past the point where the existing arrangement copes. Which of the two applies tends to shape the answer.
What the in-house model costs
In-house is often costed at salary alone. The total is usually 60 to 80 per cent higher once on-costs, software, partner review time, late fees, and recruitment risk are counted.
Three firm sizes compared
All figures are all-in annual cost. The in-house column includes salary, on-costs, software, partner review, and amortised recruitment risk. The outsourced column uses our standard pricing for the Outsourced model. White Label pricing is quoted case by case.
Where in-house is the better option
- ›1,000 or more entities and a stable team of three or more corp sec staff. The volume covers the cost and the team provides redundancy.
- ›You want corporate secretarial run as a distinct profit centre under your firm's brand, keeping the margin in the firm.
- ›A partner wants to lead the work, with enough bench depth behind them to cover absences.
- ›You work in a niche such as specialist trustee or listed-company secretarial, where in-house specialism is worth the cost.
Where outsourcing is the better option
- ›Variable workload. The corp sec function moves with your client base, and a salary does not.
- ›Smaller firms. Under 200 entities the cost rarely supports a full-time hire.
- ›Firms that have lost a corp sec person and want to avoid the same exposure again.
- ›Growth-stage firms where headcount cannot keep pace with new entity onboardings.
- ›Firms that would rather spend partner time on advice than on compliance review.
Four questions to work through
Take them in order and stop at the first yes.
The three options side by side
Cost is one part of the decision. Continuity, scalability, partner time, and recruitment exposure are the others worth pricing in.
| Ad hoc | Hire in-house | Outsource | |
|---|---|---|---|
| Annual cost (200 entities) | Absorbed by existing staff | $130k to $180k | $20k to $35k |
| Scales with workload | No, capacity is fixed | No, fixed salary | Yes, per entity |
| Continuity risk | High, no single owner | High, one person | Lower, team-based |
| Specialist depth | Limited | Good | Good, across a wider case mix |
| Partner time impact | Heavy review burden | Light | Light |
| Recruitment exposure | N/A | Every 3 to 4 yrs | Carried by the provider |
| Brand control with clients | Full | Full | Full (white label) or shared (registered agent) |