The difference between the two services
The two are often confused. A registered office is a legal obligation under the Corporations Act and sits on the public ASIC record. A virtual office is a commercial address for your correspondence and published material. You can take either, or both at the same address.
- ✓Our address becomes your registered office on the public ASIC record
- ✓We lodge the change of registered office with ASIC on Form 484
- ✓ASIC notices and legal documents received, scanned and forwarded same day
- ✓Written occupier’s consent provided
- ✓A physical Australian street address, as the Corporations Act requires
- ✓Available to proprietary companies
- ✓A commercial address for your website, letterhead and business cards
- ✓Use it as your business or mailing address for general correspondence
- ✓Mail received, scanned and forwarded to you
- ✓Available to companies, trusts, partnerships and sole traders
- ✓Your operating address stays private
- ✓Not lodged with ASIC as your registered office
What every address service includes
The handling is the same either way. What separates the two services is what the address is used for, not the standard behind it.
Unley SA 5061
Our own office, staffed Monday to Friday. We do not resell mailbox space or use a serviced office operator, which is why we can give the occupier's consent in our own name and open your mail the day it arrives.
A registered office has to be a physical address in Australia, not one in the state the company happens to be registered in, so this address works for companies registered anywhere in the country.
Ordering an address service
Our address for your clients, not your own premises
Holding a client's registered office has been a designated service under the AML/CTF regime since 1 July 2026, and it is a continuing one rather than a one-off. A lot of practices have decided they do not want that obligation for something they were mostly providing for free. The usual answer is to refer the client to us. We contract with the client, we provide the address, and we carry the due diligence and the monitoring. Your firm stays the adviser and stops being the address of record.
Tell us how many client entities you have in mind and how you want mail routed, and we will come back with volume rates and a firm agreement covering rates and routing, with each client contracting for their own address. For one or two entities the standard order form is quicker.
Some firms would rather contract with their clients directly and bill the address under their own brand, and we can supply on that basis. Be aware it may put your firm back in the position of providing the designated service, which is usually the opposite of what firms come to us for, so take your own advice before choosing it.
Accounting firms and legal firms usually pair address services with our ASIC compliance models and, for foreign-owned clients, our resident director service.
Providing a registered office or business address is a designated service under Australia's AML/CTF regime, so customer due diligence is required before an address goes live. Where a customer is not covered by an AML/CTF reliance arrangement, CoSec Partners performs the customer due diligence itself and a one-off AML/KYC Screening Fee (from $150 + GST ($165)) is added to the order. Where your accounting or legal firm has already verified you and has a reliance arrangement with us, we use theirs and you are not asked again.
Common questions
Talk to us about an address service.
Our own staffed premises in Adelaide, mail scanned the day it arrives, and firm arrangements for accounting and legal practices placing client entities. Order online or contact our team.